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Terms of service

The terms on which we provide the software and the shore support. The ship stays yours, and so does the responsibility for it.

Version 1.0 · In force from 11 September 2026 · Digi Creative SIA, Reg. No. LV41203061418

01Who these terms are between

These terms govern your use of the MicroShipowner website and of the software we provide under it — DigiSMS, the planned maintenance module, crew and certificate management, and the evidence register.

They are between your company (you) and Digi Creative SIA, Reg. No. LV41203061418, Krasta 8C, Iecava, LV-3913, Latvia (we, us).

Where we have signed a separate written agreement with you, that agreement takes precedence over anything on this page that contradicts it.

02What the service is — and what it is not

We provide software and shore support that help you run a safety management system, plan maintenance, manage crew and certificates, and assemble inspection evidence.

The ship remains yours, and so does the responsibility. Nothing we supply transfers any duty the ISM Code, SOLAS, the MLC, your flag state or your classification society places on the company, the Master or the Designated Person Ashore. We are not a flag administration, a recognised organisation or a classification society, and we do not issue, endorse or withdraw statutory certificates.

Our software helps you produce a Document of Compliance or a Safety Management Certificate. It does not grant one. Approval of your safety management system is a matter between you and your flag state.

Reports produced by the inspection tools, including anything generated with AI assistance, are working documents for a competent person to review. They are not a survey, a class report or a statement of seaworthiness, and they do not replace the judgement of the Master or a qualified surveyor.

03The 30-day pilot

A pilot runs on one vessel for 30 days from the date we agree in writing.

  • The pilot fee, if any, is the one quoted in writing before it starts. Nothing is charged before you accept a quotation.
  • You may stop the pilot at any point. We will export your data to you and delete our copy on request.
  • Continuing past the 30 days moves you to a subscription at the price we have quoted. We will ask you in writing first; a pilot never rolls into a paid subscription by silence.

04Subscription, price and payment

BasisPriced per ship per month, as set out in your quotation or order form.
InvoicingMonthly, in advance.
Payment terms14 days from the invoice date.
Price changesWe may change the price once per calendar year, with 60 days' written notice. If the change does not suit you, you may end the subscription before it takes effect.
TaxesPrices are exclusive of VAT, which is added where it applies.

If an invoice is more than 30 days overdue we may suspend access after written warning. We will not delete your records while a dispute is open, and you will always be able to export them.

05Accounts and access

Accounts are personal. They are issued by name by the Designated Person Ashore, and they are not to be shared — a signature that two people could have made is not evidence of who made it.

You are responsible for keeping your own password, for telling us promptly when someone leaves a role, and for anything done through an account you control.

Inspector access is scoped, read-only, time-limited and logged. You decide who gets it and for how long.

06Your data and your records

Your operational data stays yours. We claim no ownership of your vessel records, crew data, maintenance history, checklists or evidence. We hold them to provide the service and we process them on your instructions.

  • You can export your records at any time while the subscription runs.
  • When the contract ends, you have 60 days to export. After that we delete our copies, except where a statutory retention period obliges us to keep something — we will tell you what and for how long.
  • We do not use your operational data to train models, and we do not share it with other customers.

How we handle personal data is set out in our privacy notice.

07Availability

We aim to keep the service available, and the on-board software is deliberately built to keep working offline and to sync when the ship has a connection — so a shore outage does not stop the crew filing a record.

We do not promise uninterrupted service. Planned maintenance is announced in advance where we can.

08Liability

Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything the law does not allow to be limited.

Subject to that, our total liability to you in any twelve-month period is limited to the fees you paid us in that period. We are not liable for loss of profit, loss of charter, detention costs, delay or other indirect loss.

This is the fair allocation for software sold at a monthly per-ship fee: we cannot underwrite the commercial consequences of operating a ship, and the duties that lead to a detention rest with the company, the Master and the DPA — not with the supplier of the tools they use.

09Ending the agreement

Either of us may end a subscription on 30 days' written notice, effective at the end of a billing period. Either of us may end it immediately if the other commits a material breach and does not put it right within 30 days of being told.

On termination your access closes, and the export window in section 06 begins.

10Ship bonds are not part of these terms

Nothing on this website is an offer to sell securities or an invitation to invest. Ship bonds issued by Digi Creative SIA are governed by their own Information Memorandum and subscription documents, available at app.maritimedao.com/documents, and by the law stated in them — not by these terms.

Ship bonds are unsecured, subordinated profit-sharing bonds. They do not transfer ownership of a hull. Capital is at risk. We do not give investment advice, and nothing on this site should be read as a recommendation.

11Law and disputes

These terms are governed by the law of the Republic of Latvia. The courts of Latvia have exclusive jurisdiction, except that either of us may seek urgent injunctive relief wherever it is needed.

Before going to court, please write to welcome@maritimedao.com. Most things are quicker to fix than to litigate.

12Changes

We may update these terms. A new version is published here with a new version number and date, and we give 30 days' written notice of a change that materially affects a paying customer. Continuing to use the service after that means you accept the change.